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Monthly News For July, 2023

You Auto Know!® – Consumer Complaint Department

Posted on in Automotive/Transportation, News
You Auto Know!® – Consumer Complaint Department

As you know, this author has handled thousands of consumer complaints whether from responding to a letter, getting involved with the Attorney General’s office, administrative hearings, or consumer litigation. Other than a few dealerships, the vast majority do not have a procedure to effectively handle customer complaints, especially those that spiral out of control into […]

When the Check is Not in the Mail

Posted on in Business, News
When the Check is Not in the Mail

Under the Perishable Agricultural Commodities Act (“PACA”) there are very specific protections for growers and sellers of produce.  In particular, PACA specifies the need for prompt payment terms which means payment in full within 10 days of the buyer’s acceptance of the produce.  See, 7 C.F.R. §46.2(aa).  The payment terms between the parties can never […]