This is a topic that never gets old and needs to be reviewed again and again. Over the years, I have counseled clients, conducted seminars, and written numerous articles on advertising compliance. And the topic is still relevant. As you know, the FTC has become actively involved in reviewing dealerships’ advertising practices. The FTC entered into numerous […]
As you know, this author has handled thousands of consumer complaints whether from responding to a letter, getting involved with the Attorney General’s office, administrative hearings, or consumer litigation. Other than a few dealerships, the vast majority do not have a procedure to effectively handle customer complaints, especially those that spiral out of control into […]
First, these are ideas I have formed after reviewing a lot of information on EV batteries. You have to educate yourself and perform additional research. Further, it is imperative that you consult with your insurance company for appropriate coverage and guidance. Automobile dealerships are and will be required to store EV batteries on their premises whether […]
I know how to read a Buyer’s Order and reconcile the math. My office consistently receives new consumer lawsuits alleging issues with the sales transaction, pricing of the vehicles, and advertising. At times when reviewing the sales contract, we have to dig hard to figure out how the sales price was derived. This can be […]
Speaking today before the Greater Cleveland Automobile Dealers Association, Weston Hurd partners Robert Poklar and Matthew Miller addressed the very real issue of inventory supply in their presentation, “Sales Effectiveness Challenges with Limited Inventory.” Bob and Matt discussed the legal ramifications regarding automobile dealers inability to fulfill obligations under their franchise agreements with limited or […]
Scenario: A customer comes to the dealership at the termination of his lease and wants to purchase the vehicle. Since it is a very desirable vehicle, the sales person and manager increase the purchase price by $5,000 and since it was eligible for a CPO program, they tacked that on to the purchase price and charged registration […]
WESTON HURD LLP IS PLEASED TO ANNOUNCE THE EXPANSION OF ITS COLUMBUS OFFICE On January 1, 2022, ten attorneys formerly of Lane Alton joined Weston Hurd LLP. These attorneys, in addition to Robert Stoffers and Lorree Dendis who joined the firm in the fall, elevate Weston Hurd to more than 50 attorneys statewide with 17 […]
The Ohio-based law firm of Weston Hurd LLP is pleased to announce the expansion of its Columbus office with the addition of twelve attorneys. Effective January 1, 2022, ten attorneys from Lane Alton will join Weston Hurd. These attorneys, in addition to the recent hires of Robert H. Stoffers and Lorree L. Dendis, will elevate the law […]
